The drive is powered by a USB 3.0 connection and offers a satisfactory data transfer rate of up to 5 … I plugged it out (it was my mistake, I should've waited) and then I plugged it back in but now I cannot access the drive. My passport wont let me show up in file explorer but the computer knows its there as it when i go to the corner to safely remove usb it is there for removing and it lets me do it ok any help would be a appreciated i have a passport ultra and i works fine the light stays on all the time. Give Your WD My Passport External Drive a Name. WD 'My Passport' Issues - posted in External Hardware: Im running a dinosaur XP (soon to switch to 10, but thats another story). The first … The Hardware and Devices troubleshooter detects and fixes external hardware issues. Is there any way to display the SSD?" When she's not writing, she likes reading literary novels and poetry. This is how users can open that troubleshooter within Windows. There are two ways you can get the right drivers for your USB controller: manually or automatically. Then click OK to save the setting. a. In this case, users might need to update USB controller or the My Passport Ultra drivers. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. Fix Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. Checked my firewall etc and nothing shows up. So that’s one of the best software for updating drivers. You might find it in there. (The grip is an extra cost). Replacing the USB cable. Refreshing device drivers often fixes devices that aren’t recognized. In addition, connect the My Passport Ultra drive with an alternative USB slot. Click Free Download on the software’s webpage to add the freeware EaseUS partition software to Windows. In situations where you are unable to detect your hard drive. Driver Booster 6 detects and updates millions of drivers. Click the Start button to check the file system. Usually, there’s a hardware problem related to that USB port or the hard drive. Actually, this issue is mainly shown in two situations: Files cannot be backed up and WD Backup does not see my drive. The software lists drivers as outdated, missing, or faulty. Hopefully you find this article helpful. Windows might detect My Passport Ultra when users change its drive letter and path. After... After the installation is over, locate the My Passport hard drive and right-click on it. I plugged in my WD My Passport External drive; Windows makes it's expected "chiming" noise, and then...nothing. Here's how to Fix WD My Passport Ultra Not Detected in your Windows 10 & macOS. You’ll be prompted to upgrade when you click Update All.). As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. if that helps. So an issue occurred with my WD 4TB passport within the last week. Insert the SD Card. However, It has some limitations that you should pay attention to: It’s only a file backup software for WD external hard drives. In my attempt to import photos from my wd passport notebook into a computer program, it gave me several different programs to open these photos with, but suggested photoshop elements 8, so i tried. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. WD My Passport Ultra is an external hard drive that users can utilize with Windows 10 desktops and laptops. This post was originally published in January 2019 and has been since revamped and updated in June 2020 for freshness, accuracy, and comprehensiveness. b. A Universal Serial Bus (USB) Controller is a chip or device that enables the … I am using Windows 10 I can see it from computer’s Device manager. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. PC issues and remove viruses now in 3 easy steps: Please log in again. Click Troubleshoot to open a list of troubleshooters listed within Settings. Hi all. The Device status shows “The device is working properly.” But the Volume shows Status: Not Initiated Partition style: Not Applicable Capacity 0 … This software will repair common computer errors, protect you from file loss, open its properties and then open drivers, simply uninstall it, come out unplug your passport drive. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Hi All, New laptop with Windows 10 on it. Method 1: Initialize WD hard drive in Disk Management. You can solve it through updating your USB controller software. Reinstall USB Controller. If the drive is not detected by Windows 10 PC you should replace the cable, run the troubleshooter or use a partition manager. The list of software available for the Windows system will be displayed on your screen. I tried to do the following but no success. (This requires the Pro version which comes with full support and a 30-day money back guarantee. My passport does not get detected. As I was using photoshop, editing a file from the external drive, when photoshop lagged, the drive didn't show up in my laptop. Sin embargo, algunos usuarios han declarado que sus ordenadores de sobremesa y portátiles conectados no detectan las unidades WD My Passport Ultra. Enter ‘diskmgmt.msc’ in Run, and click the, Next, right-click the WD My Passport Ultra drive on the Disk Management window and select the. — RELATED: 5 best external hard drive recovery software to use in 2019, — RELATED: External USB drive not showing up on PC: 10 ways to fix this issue. Step 2. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. Press the Update Now button to update the drivers. You can navigate to it from Control Panel>Programs and Features or just search from Start Menu. It might list USB controllers or the My Passport Ultra HDD as devices with drivers that need updating. After installing the software, plug the My Passport Ultra HDD into the desktop or laptop. It might be the case that the USB cable is faulty. This software SUX! 4) Restart your computer to see if your WD product could be successfully detected. It is connected through USB and the driver is up to date. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. Next, right-click the WD My Passport Ultra drive on the Disk Management window and select the Change Drive Letter and Paths option. When users launch Driver Booster 6, it will scan for and list drivers that need updating or replacing. 2) Type diskmgmt.msc in the box to open Disk Management. Tap the + icon near the WD Drive Utilities for Windows option. Find out more in the article. The file system on the My Passport Ultra drive might be corrupted. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. 939×1051 67.8 KB The troubleshooter will open and might provide a fix for the My Passport Ultra HDD. To do that, Open the Run dialog by pressing the Windows key + R hotkey. On your search bar, type Settings and click on Update & Security. 3. For other articles related to these kinds of drives, visit the, If you have any other issues with various devices, check out the. Solution 1: Try a different USB cable. Nothing works. Windows 10 WD My Passport USB 3.0 Hi, I cannot access my external drive (WD My Passport). 20 i show you how you can get your hard drive to show up in windows 7. It can be used in Windows 10/8/7. All of the solutions from above can be applied to similar issues that some users have: Open the Control Panel and check Devices and Printers. Plug it to another USB port. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. As such, users can return the external hard drive to Western Digital for potential repairs within that warranty period. Copyright © 2009-2020 Easeware Technology Limited. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. My WD Passport 0748 (1T) portable drive cannot be accessed by computer. 2. Some users have stated that the drive is recognized when they connect it via USB 2.0 slots, but it isn’t detected when connected with USB 3.0 ports. Then later plugged it back into my desktop and again, wouldn’t work. If so, changing the cable will probably fix the issue. It will automatically start installing drivers and here you can start using your passport drive comfortably. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. If none of the above resolutions fix WD My Passport Ultra when it’s not detected, the drive might need repairing. Press the. Tl, i have a 12-month period. Remove it and follow the steps in this article to fix the issue. Users can check for and fix corrupted system files with the EaseUS Partition Master software. My passport was working as usual, and at some point I plugged my passport into my laptop and realized it wouldn’t work. Restart Windows 10 after modifying the drive letter. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. How to fix WD Backup not working in Windows 10/8/7? 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. If you still want to enable the WD My Passport Wireless Pro file system access through WiFi on Windows 10, you’ll have to enable the SMB 1.0/CIFS File Sharing Support through ‘Turn Windows features on or off’ option. (This requires the. Click the Free Download button below to save the installer that users can install Driver Booster 6 with. Driver updater software provide a quick and straightforward way to scan for antiquated or corrupted drivers that need updating. Choose … Turn ON the My Passport Wireless. Check the drive in Disk management --> Disk initialization failure --> I/O issue. 1. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. You can accessorize the drive with a colored rubber grip, which surrounds it to give you a more solid hold on the unit and to protect it if dropped. 4) Restart your computer and check to see if Windows can successfully detect your WD device. WD My Passport Ultra es un disco duro externo que los usuarios pueden utilizar con ordenadores de sobremesa y portátiles con Windows 10. On the next screen of Disk Utility you will be able … It shows WD My Passport 0748 USB Device. To do that, Open the Run dialog by pressing the Windows key + R hotkey. But many users reported that their PC cannot recognize the WD My Passport Ultra. After logging in you can close it and return to this page. Use a partition manager to make any changes. Editor’s Note: This post was originally published in January 2019 and has been since revamped and updated in June 2020 for freshness, accuracy, and comprehensiveness. It is listed under Device Manger; tried updating drivers, etc. You could not backup Windows operating system, entire hard disk, etc. My Passport Ultra comes with a three-year warranty. Connect the Drive With Alternative USB Cable, Open the Hardware and Devices Troubleshooter, Plug the My Passport Ultra HDD into the laptop or desktop, Adjust the Path and Drive Letter for WD My Passport Ultra, Check the Drive’s File System With EaseUS Partition Manager, Update USB Controller and WD My Passport Ultra Device Drivers, 5 best external hard drive recovery software to use in 2019, External USB drive not showing up on PC: 10 ways to fix this issue, Ranging from 1TB up to 5TB, WD Passport Ultra external hard-drives have a modern metal design and come with. So the issue might be due to one of the USB controllers. A Check File System window will then open. Drivers radeon mobility hd 5650 for Windows. The My Passport Wireless will boot up, then will start flashing a White LED while the update is happening. These are a few potential resolutions that might fix WD My Passport Ultra when it’s not detected. Tried using the WD Smartware version and it has the same problems. The login page will open in a new tab. So that’s a troubleshooter worth noting when a device isn’t recognized. It doesn't show up under Explorer or anywhere else. Consequently, the drive is not recognized and doesn’t appear in Windows 10 File Explorer. Be sure to choose only driver that is compatible with your variant of Windows versions. Check for any strange noises coming from the drive. Go to the Software for Windows option. If you have any questions, ideas or suggestions. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. All rights reserved. Not to worry. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. malware, hardware failure and optimize your PC for maximum performance. This is despite My Passport and an external SATA dive showing up in the Storage tab. A buddy loaded music for me on a My Passport Ultra that I … UPDATE DRIVERS. Open EaseUS Partition Master and right-click the My Passport Ultra drive to select Check File System. Both WD My Passport series and My Passport Ultra work out-of-the-box with Windows 10 and have NTFS partitions. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; Install drivers from WD website --> drivers installation successful --> HDD not detected. Enter the keyword ‘troubleshoot’ in the search box. However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. Turn OFF the My Passport Wireless. Windows might detect My Passport Ultra when users change its drive letter and path. However, when you use it to backup your files, you may meet WD Backup not working in Windows 10/8/7 issue. That would be the only place you can see your passport visible. This way applied to the situation that your … Then select Hardware and Devices and press the Run the troubleshooter button. WD SmartWare supports Windows operating system includes Windows 10, 8, 7, Vista to backup files to WD external hard drive. First, you have to go to the manufacturer’s site. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. One quick fix to solve WD My Passport Ultra not detected error … I didn’t format anything so I’m puzzled. If the drive is not detected, try replacing the USB cable connecting the My … Feel free to leave a comment below. It can find all my drives in the Source pane, but the Target frame remains blank - as if it has authorisation issues for some reason. New SSD not showing up in Disk Management "I … Restart your computer and insert/plugin your passport again into PC. See images below, click on, … The My Passport Ultra is a compact drive that fits in the palm of your hand and comes in a variety of colors (Classic Black, Brilliant White, Noble Blue, and Wild Berry). WD Drive Utilities For Windows 10. Once the update is complete the LED will return to the normal ON state. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. WD My Passport Ultra Not Detected in Windows 10 [Solved]. Correct Corrupt System Files Or Bad Sectors On WD Hard Drive First, look for good third-party software to fix the system files or any bad sectors present in the WD drive. Enter ‘diskmgmt.msc’ in Run, and click the OK button. Driver Easy will then scan your computer and detect any problem drivers. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. SSD not showing up in My Computer "I recently installed a Samsung SSD on my Windows 10 computer, but I find it not showing up under My Computer where the other hard drive is present.