Become a driver. Deliver with Uber and set up Instant Pay to cash out up to 5 times a day. @UberEats is not working! and why cannot reach your customer service ? Get contactless delivery for restaurant takeout, groceries, and more! 2. Safety issue. Choose the topic that most closely relates to your issue, then see if any of their FAQs answer your question or solve the issue. Order then cancelled after an hour. Pathetic! Thank you for your patience. @uber_support @UberEats just found out your app is broken for a lot of customers. @cina___ Last time I had an issue with @Deliveroo THEY called ME straight away and sorted it out there and then. Open the app and sign in or create an account. Website down; Mobile app not working; Mobile app crashes; Other...Mobile app not working - 55%Website down - 36%Mobile app crashes - 9 %Outage History Oct Nov Dec. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 01:00 04:00 07:00 10:00 13:00 16:00 … You can receive daily payments up to once per day. If Uber Eats is aware of the problem, they will Tweet out when they have fixed it. @UberEats has an option to load vouchers, but does not allow me to use it as a payment option. @2nd_mike Open the App Store or Google Play, search for Uber Eats, and download the app. Is anyone doing the Uber eats thing that notices they don't even start the order till you get there? @heenatqs Check the status of my order . We’re at a HOUR PAST INITIAL DELIVERY TIME AND STILL NO UPDATE. @AngelBeads2 @BowenPhebie @Schofe @UberEats Weird I’ve always been refunded for any issues I’ve had. Get Code 15. My business is suffering can you help!! There is a known issue that’s causing multiple problems with our apps. Help Return to the landing page . @lourdesmz Please help, @genderisweird No customer service to help with UberEats is an easy way to steer away new customers. I have an issue that can't be resolved from your help FAQ's. FOR 2 DAYS YOU'VE BEEN HAVING TECHNICAL ISSUES WITH OUR APP AND WE'RE LOSING INCOME BECAUSE OF IT. Every now and then a customer messages me to ask if I know what the situation is with uber eats and how to work with the VAT adjustment and how to account for it. @Uber_Support @UberEats kindly disconnect for me this uber connect from my account, its is affecting my acceptance rate, This method is best for those issues that are relatively general or that concern your smartphone app being down. Find the best restaurants that deliver. @UberEats @PizzaToThePolls @shakeshack @andpizza YOU ARE A DISGRACE! @UberEats even with the long delay you still have me as a third stop. I am also not getting any response from your other social media accounts to help resolve my issue. Order KFC often. so why uber eats not working miss mamas? ENOUGH IS ENOUGH! Become a driver. Their customer service has been ignore my messages asking for resolution for the past 4 hours straight. Afterwards went with #doordash and it worked perfectly. Why you guys just stop being a mediator when their is no customer service you provide. @Ashley2682 @Uber_Support @UberEats Was this ever resolved? Uber Eats comments Tips? Whereas with @UberEats I seem to have to chase and chase and you won't even reply to me. I have a problem with your lack of customer service. Uber Eats does provide several different ways to contact them if something happens with an order — since they know convenience is what people are looking for when they use their app, they want to keep the process as simple as possible. I don't want it anymore because of poor pay, i just wan to remain with ubereats edwinoodhiambo@gmail.com Order Uber Eats food delivery! What a joke ! @UberEats are crap Our team is working on fixing this issue as soon as possible. The difference in customer service is astounding. You guys charged our credit cards for verification purposes but when we went to check out it said payment not accepted ?‍♀️No chat no phone number to contact customer service. I will be trying other driver apps such as DoorDash to see which you can earn the most money with. Uber Eats - payment issue. Ok, I've tried to be patient, but these McDonalds orders are a bunch of crap. @jovijunkie74 My order never arrived. @AshleyyACNH We demand answers. Locate the order you'd like to rate 3. @UberEats are crap @UberEats I think the servers are down or something I can’t use my laptop or phone to order is it just for me or actually a server thing? @DavidZi51217794 Order then cancelled after an hour. @UberEats will have you work and not pay you then hit you with a “technical issue”... this happens too much and i wonder how often they don’t pay us what’s due... #2021lawsuit #UberEats #ubereatsdriver, @pauljkbs @therealfloyd81 @UberEats But the courier holds the payment to sort any issues out right? Download it on the App Store. @Uber_Support Hi! Report a safety incident involving a delivery person. How to contact Uber Eats in several different ways if you experience an issue with your order. Sign in to get help. @AhmedMAshour88 Tap "Help" to get to Uber Eats' help center. Yes, there is actually phone support in the app for Uber Eats, which can help resolve issues quickly. If your problem is that you want to change an order after it's already gone through, calling this number is the only way to do so. @Uber_Support is ubereats down in the Nederlands ??? No reply. @UberEats @Uber_Support, @ZaireMakel Do this in the Uber Eats app after the order is complete: 1. I need my money back, @UberEats i have ordered a pizza from you and I have received a completely different pizza. @UberEats has an option to load vouchers, but does not allow me to use it as a payment option. @bradakarambo The most common reason for contacting Uber Eats customer service is a problem with the items you ordered. I text your customer service that I hadn’t got it. How can I contact you guys? 1. Help with an order; Account and Payment Options; Guide to Uber Eats; Uber Eats; Help with an order; Safety issue. That should be sufficient for most complaints. @Iam_JennyT Visit Business Insider's Tech Reference library for more stories, How to delete your Uber Eats account on a phone or computer, 'Can you pay cash for Uber Eats? @IIIJdubIII Despite the impressive growth that Uber Eats has achieved during the pandemic, it is afflicted by the same issue as its parent company: profitability. @UberEats Do not use @UberEats. Pathetic! @Uber_Support @UberEats can’t even get an apology for an Uber service failure. Via Help!!!! NO UBEREATS FOR US. ENOUGH IS ENOUGH! Attempted on both WiFi and mobile signal. @UberEats @PizzaToThePolls YOU ARE A DISGRACE! and why cannot reach your customer service ? @Thabzz In May, it announced plans to end operations in Czech Republic, Honduras, Egypt, Romania, Ukraine, Saudi Arabia and Uruguay. Reports in last 20 minutes. @luvlatania_ Happy to take money but not help with problems. @Uber_Support My resturant menu has been messed up for over 6 days now, tryed to call ubereats but cannot get through to see whats happening with them fixing the issues caused by them. @UberEats @Uber_Support This is the second time that I use your'services'and again issues Expired previously-issued Uber Eats 15 off Promo Codes. My last 2 trips have not posted. We’re only required to wait 10 minutes, but my customers have always shown up before that so I never got to keep any food unfortunately! Browse our restaurants. @Uber_Canada @UberEats @danjlevy @RMHCCanada YOU ARE A DISGRACE! The big issue a lot of restaurants have with Uber Eats is the commission. @UberEats whats going on with the app and website? FOR 2 DAYS YOU'VE BEEN HAVING TECHNICAL ISSUES WITH OUR APP AND WE'RE LOSING INCOME BECAUSE OF IT. Uber Eats. Sign up to ride. @Uber_Support @Uber @UberEats I'm trying to connect to your support line and I've been waiting for more than an hour on the phone already. Download the Uber Eats app now, and you're only a few taps away from enjoying a delicious meal. @aliciavholt downdetector.com, Via Share them with other site visitors: Unable to display this content to due missing consent. @UberEats YOU ARE A DISGRACE! Apparently Uber’s server is down in the UK and some parts of the Netherlands this is satisfying news or me! Customer service is truly dead. @UberEats I'm having an issue with my account. 0. Contacted customer service and they didn’t give a damn. I have an issue that can't be resolved from your help FAQ's. My last 2 trips have not posted. @UberEats extreme poor service - have been waiting for my delivery for 2 hrs now with no chance of speaking to anyone! @UberEats Hey theres a problem with the app, Every time i try to order something the app says theres an internal server error. @UberEats I think the servers are down or something I can’t use my laptop or phone to order is it just for me or actually a server thing? Capital benefits from you being a sedentary bug working zoom jobs in your cube and living off of amazon/ubereats, good work w/ living wages and "culture war" issues were what kept towns like mine from slipping into a tailspin of opiates & divorce. Help Return to the landing page. I just started delivering for uber eats (been driving uber for 4 years) and its been going well. @lourdesmz This last method isn’t a way to contact Uber Eats directly, but it’s a good place to start before you do. Why issue them if they don't work, can't you just convert them into promo codes?? Phone support is not even working and I have no way of reaching anyone. Sometimes it almost seems like magic to be able to simply tap a few buttons on your phone, and then have food delivered to your door within the hour. They either don't care full stop or want you to pay their delivery charge again! @UberEats Food 2 hours late, cold and stale. 6. @78LG And no way to contact Uber Eats. @UberEats I'm having an issue with my account. Had on an issue since 22.11.20 all over €5. Not Working For Me! Driver supposedly at restaurant. Enjoy your city. If you're having a more unique or serious issue, you can also contact Uber Eats through email, by phone, or on Twitter. I have a problem with your lack of customer service. This is happening too much @UberEats @Uber_Support @Uber #payupuber #stealing #DoTheRightThing #grinchcompany. ENOUGH IS ENOUGH! The most common cause of the Uber Eats app not working is actually your network. Why you guys just stop being a mediator when their is no customer service you provide. Uber Eats just quit India Uber ( UBER ) , which expects to post a loss of up to $2.9 billion for 2019, is under increasing pressure from shareholders to shed underperforming businesses. Thank you. Your reps treated me like I didn’t get expiry dates and ignored my issue. pathetic, now I have R550.00 which I cannot use. @UberEats what’s up? How can I contact you guys? Like us on Facebook to see similar stories, 'We're not wanted': Homeless people were put in hotels to keep them safe. I've never experienced such issues in trying to contact a company before. Wrong incomplete cold order 45 mins late- no response from Customer Service. @patsfan49 pathetic, now I have R550.00 which I cannot use. 5. Grab your car, bike, scooter, or even shoes and deliver whenever you want—for an hour, a weekend, or throughout the week. I write back claiming that the customer was full of sh** and delivery was made. there was no issues with the order or the delivery other than the fact that the delivery was 4x the amount for the food. @UberEats, customer with Eatspass. I tried uber eats and quit after 1 week for this reason. Flexibility. The communications are terrible, it's as if they don't understand that you're waiting for, or looking for a solution to the fact your families meal is missing something or is completely wrong. @UberEats my order has taken over an hour so far and the driver has been told to bin the order because it’s now inedible but he couldn’t deliver anyway because the app is not working. For the most part, Uber Eats takes an estimated 30% commission. Go with @JustEatUK - haven’t had any problems with them. @UberEats I had an issue with my order, I’ve called, texted, and emailed yet no one is responding. @ManiKhatra @UberEats @JustEatUK Wait till you have an issue pal. @Schofe @UberEats Had issues with two separate orders with @UberEats too. Issues with Order. Customers in the UK, US, France, and … I even tried the help option in the app but they aren’t responding either. Call blocked. @a_smyth @DMT411 When I click chat with support I get a “problem occurred message” what kind of service is this??? @UberEats I get a promo sent to me that doesn't work / I try to located help on the website/app and has no contact info and answers for a infant and now Im on Twitter hoping your monitoring ... seriously uber wtf? My promo code didn't apply. :(. If your margins are lower than 30%, using a service like Uber Eats can leave you out of pocket. @UberEats Do not use @UberEats. Code. Become a DoorDash driver! Uber Eats comments Tips? Uber Eats recently announced that it will help people to find black-owned restaurants in the US and Canada. @UberEats is your service down right now? Le sigh! Thank you. @mic_kill_90 Been connected with 5 different representatives and when I respond they just connect me to a new one 30 min to an hour later. I am attempting to order through the app and it keeps erroring out while loading restaurants near me. Search. Find your favourite takeaway and have it delivered directly to your door with Uber Eats. You can contact Uber Eats in a few different ways if you're having a problem and need assistance. Been connected with 5 different representatives and when I respond they just connect me to a new one 30 min to an hour later. You’ll earn by bringing people the food they love from local restaurants. Contact the delivery person. FIGURE OUT HOW TO FIX THIS NOW BEFORE TOMORROW! Most issues with Uber Eats can be solved within their help center, so don't give up until you're sure they don't have an option that helps you with your problem. Is there a technical issue as it keeps coming up unknown error. @Uber_Support, Has any one had issues with @UberEats, abs can’t get a direct response? @UberEats terrible. @UberEats im having massive issues with an order and app. Sign in to your Uber account through the driver login or rider login here. It’s lunchtime, I’m hungry and your app is not working. Rep told me today it hadn’t been loaded to my acct and to wait. If you had a poor experience with your delivery, the best way to record this feedback is by rating your delivery partner. How do I claim my money back? @UberEats my order has taken over an hour so far and the driver has been told to bin the order because it’s now inedible but he couldn’t deliver anyway because the app is not working. @UberEats Your customer service? ENOUGH IS ENOUGH! @UberEats how can I get some assistance on an active order that the assigned driver is not planning on picking up??? FIGURE OUT HOW TO FIX THIS NOW BEFORE TOMORROW! I think it may be related to temporary connectivity issues between banks and services. @ayteexoxo @UberEats The Uber app is down and not working properly for drivers today... @The_Chimo15 @UberUKsupport why your vouchers option doesn't work in South Africa. I'm getting Internal Server Errors when trying to order. Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. It's of great benefit for you to save money at Uber Eats. How the Uber Eats app works . Once you've placed an order, just contact our Support team through the Help section in the app and we’ll take care of your issue. @UberEats im having massive issues with an order and app. It's looks my app dialed itself back 2 years @Uber_Support @UberEats @uber. @uber_support @UberEats just found out your app is broken for a lot of customers. @RealDeal @UberEats @Uber_Support System is down right now. ENOUGH IS ENOUGH! Customer service is truly dead. One Million Moms said Uber Eats should be focusing "on what it does and remain neutral on controversial issues." Work on your schedule. I don't want it anymore because of poor pay, i just wan to remain with ubereats edwinoodhiambo@gmail.com @UberEats I get a promo sent to me that doesn't work / I try to located help on the website/app and has no contact info and answers for a infant and now Im on Twitter hoping your monitoring ... seriously uber wtf? Uber has ended Eats participation in a few countries due to heavy competition. This is the second time that I use your'services'and again issues Why UberEats not working?? Is UberEats not working? @UberEats not working still. Last time I had an issue with @Deliveroo THEY called ME straight away and sorted it out there and then. I ordered @McDonaldsUK 3 days ago and still waiting. I have a price adjustment issue. Uber maintains a commercial auto insurance policy with $1 million of liability coverage per covered incident. Show full articles without "Continue Reading" button for {0} hours. @Uber_Support @UberEats. Customer tried to claim I didn’t deliver their food. Kept messaging asking status. Mobile App Data That Helps You Grow Now they're being evicted, U.K. Should Ban Christmas Household Mixing, Journals Say. @BrianBURMAN5 Get it on Google Play. @UberEats disgusted with your lack of service, i reported 2 items missing from my order on Friday, immediately after receiving it,was told I'd get a refund, no refund received, i followed up today and told that it's too late to request a refund! Uber maintains a commercial auto insurance policy with $1 million of liability coverage per covered incident. Save. @Uber_Support @Uber @UberEats I'm trying to connect to your support line and I've been waiting for more than an hour on the phone already. Frustrations? Cancel my order. This service is horrible. @3rdQuing Resolved issues 11 December: Problems at Uber Eats 9 December: Problems at Uber Eats 4 December: Problems at Uber Eats Check past issues Stay up to date Be the first to know the next time Uber Eats goes down. @steve_hlongo @teagirlofsteel @UberEats I sometimes have to switch credit cards for various online ordering systems. Uber Eats Issue, MD. Hey @UberEats, are you guys down? "At this time we cannot offer phone support". Cc @UberEats, @UberEats will have you work and not pay you then hit you with a “technical issue”... this happens too much and i wonder how often they don’t pay us what’s due... #2021lawsuit #UberEats #ubereatsdriver, @Lisagsamps @UberEats UberEats driver app is having a ton of issues right now, @UberEats i have ordered a pizza from your site from pizza pizza and the pizza I have received is not I have ordered. @ntrizuto What’s going on? About to be a long work day! Issue with an ongoing order . FOR 2 DAYS YOU'VE BEEN HAVING TECHNICAL ISSUES WITH OUR APP AND WE'RE LOSING INCOME BECAUSE OF IT. @Uber_Support @UberEats @uber this is affecting us all. Thread starter ubereatsdriverfl; Start date Nov 20, 2020; Tags bag promotion ubereats Prev. issues with uber eats. #boycottubereats. FIGURE OUT HOW TO FIX THIS NOW BEFORE TOMORROW! @Uber_Support @UberEats. Part of the problem is in many cities, Uber is attempting to gain market-share through exclusive partnerships with big name brands (McDonalds, Starbucks) and by offering cheap delivery costs. @ShieldVoC Uber eats have withheld £1270 from my uk business claiming document issues despite being told they are fine. Uber Eats Help Page. You guys charged our credit cards for verification purposes but when we went to check out it said payment not accepted ?‍♀️No chat no phone number to contact customer service. How can we help? Contacted customer service and they didn’t give a damn. Though Uber Eats does their best to convey your order to the restaurant staff, details do get lost in the hustle and bustle of a busy restaurant (something you know if … I am unable to login my uber eats account with my mobile number. @UberEats i have ordered a pizza from you and I have received a completely different pizza. While Uber Eats has achieved substantial revenue increases during the outbreak, it has also faced an increase in losses, echoing the concerns that dog the wider Uber business about when – if ever – it will be profitable. @UberEats Your customer service? Tried to call. @ShieldVoC Uber eats have withheld £1270 from my uk business claiming document issues despite being told they are fine. Uber Eats-branded delivery bag promo code issue. @YvonneEastoe Nov 20, 2020 #21 YnobeGoddess said: Never got such a notification regarding this. It’s lunchtime, I’m hungry and your app is not working. @RipsonBart From tacos to … @ChrisWorkzh Issue with a delivered or past order. Order food online or in-app. @UberUKsupport why your vouchers option doesn't work in South Africa. FOR 2 DAYS YOU'VE BEEN HAVING TECHNICAL ISSUES WITH OUR APP AND WE'RE LOSING INCOME BECAUSE OF IT. This is why labor went right. Do you care about your drivers or customers at all @Schofe @UberEats Had issues with two separate orders with @UberEats too. @king_trop @UberEats @ubereats_uk Honestly what kind of business are you running?Your courier marked my delivery as complete but I have never received my order !! @lourdesmz Attempted on both WiFi and mobile signal. @UberEats can I please get some help. FIGURE OUT HOW TO FIX THIS NOW BEFORE TOMORROW! I got an email from uber saying a fair had been adjusted to $0. Contact me now and refund my money. Tap "Rate order" 4. ( which I most certainly did) Uber sends me a message saying I won’t be paid for the delivery. Not Working For Me! Get it on Google Play. @ferzshirz £15 OFF. If you're having a more unique or serious issue, you can also contact Uber Eats through email, by phone, or on Twitter. @FrndsCallMeDaZ Has any one had issues with @UberEats, abs can’t get a direct response? Where is it? If your app isn't working, you can also monitor the @Uber_Support Twitter account for real-time updates about the app's status. Your competitors refunded me within minutes a few weeks ago. Take to the streets and deliver whenever you want - for an hour, a weekend, or throughout the week. @kerriibabyyy Hence I won’t be using them again. I drive for ubereats. Create Job Alert. Sign up to ride. 1; 2; 3; Next . With 41 restaurants in Seattle on Uber Eats, including Burger King (14893 4th Ave S.W. 0705368187. There are issues ordering on the Uber Eats app tonight. Latest estimated delivery was 1pm EST and is now 1:45pm. @jimoberman @UberEats Food 2 hours late, cold and stale. Afterwards went with #doordash and it worked perfectly. @UberEats my order is more than reasonably late and the driver isn’t giving any options because the app isn’t working for them either. It is compensating restaurants that had unfulfilled orders and encouraging customers who … He texted me that he cannot cancel and his app isn’t working. @JCStover2020 @ninidunet @missabbymiles @UberEats @Uber_Support Happening worldwide.. Uk same problem. Uber Eats told USA TODAY Sports in a statement: "At Uber Eats, we’re unapologetically committed to representing the flavor spectrum. @UberEats the app is down repeat the app is down. After all, many of the questions you might have for Uber Eats customer service already have answers on the Uber Eats Eater Help Page. Download the Uber Eats app now, and you're only a few taps away from enjoying a delicious meal. I text your customer service that I hadn’t got it. If you'd prefer your communication to be private, and don't mind if they get back to you right away or if you get your answer the next day, send an email to. FIGURE OUT HOW TO FIX THIS NOW BEFORE TOMORROW! No customer service. @UberEats, customer with Eatspass. If you'd prefer your communication to be private, and don't mind if … I need my money back, @Yashasv32958334 Download the Uber Eats app. Uber Eats made it clear who actually has more fans in a response to the One Million Moms' vitriol. @JCStover2020 @ninidunet @missabbymiles @UberEats @Uber_Support Happening worldwide.. Uk same problem. Search. Payment. Search. Next Last. Please can you issue me a refund. @spcernger Just reinstalled the app and it's still not working!! Help!!!! Please help, Just reinstalled the app and it's still not working!! @Uber_Support @UberEats @Uber_NYC @Uber_NYC #uberlies #ubersteals #boycottuber. @MimiLoveMUA @brent21163429 Companies respond better when others are watching. First: share to improve GetHuman-rhysiant's odds. Language. Code. This is happening too much @UberEats @Uber_Support @Uber #payupuber #stealing #DoTheRightThing #grinchcompany. Driver supposedly at restaurant. Tried to call. @Schofe @UberEats I’ve only ever tried them once, NEVER again. How can we help? Search. Uber Eats comments Tips? Both not working, Page last updated by @UberEats @ubereats_uk Honestly what kind of business are you running?Your courier marked my delivery as complete but I have never received my order !!