They have sent an OR engineer who identified a fault external to my home (up a pole down the lane) but now keep moving the fix date. @plusnethelp @Plusnet 2020-12-10 09:48:49 @kistography Beyond a joke. … Plusnet will repair all reported faults as soon as it reasonably can. How do I report a fault if my land line phone is not working? Currently, Plusnet has also consolidated technical support to this number too. Please could you make it crystal clear what phone number to call to report a fault? UBER UNBOXING 5,621 views Plusnet Plc is a company registered in England and Wales (Company No. Fault Repair. The BT website seems to assume that at the very least the broadband line is working but this is often not the case. 2.2 Plusnet's hours of work for fault repair are defined in clause 6 of the Business Broadband Service Schedule. Plusnet's service page notes that maintenance work was carried out on its back-end systems on Sunday evening, but the firm said that this was not linked to the fault. 03279013). BT 6500 Cordless DECT Phone with Answer Machine and Nuisance Call Blocking Unboxing - Duration: 3:27. Our registered office is The Balance, 2 Pinfold Street, Sheffield, S1 2GU. To speak to us about phone or internet services, or TV or radio programmes, call: 0300 123 3333 – calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. On the phone. Plusnet Outage Is Plusnet having an outage right now? This issue is Plusnet's fault and yet I am still having to chase them - and still without the internet service I ordered 6 weeks ago. Budget broadband ISP Plusnet has informed us that they’re refocusing their strategic direction, with a renewed push into the value market by “concentrating on its three core strengths – simplicity, reliability and award-winning customer service.”So it’s out with the old tag line – “we’ll do you proud” – and in the with the new – “that’ll do“. Last Updated a minute ago: Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Reporting Telephone Faults BT Sky Talk Post Office Plusnet Or any other Service provider You can call me direct, 07925 365332 If the fault is " at your property " and your in my area Surrey / SW London Related Topics Broadband 2.1 Although Plusnet attempt to provide Customers with the best possible Service, Plusnet cannot guarantee that the Service will never be faulty. In this case it was a noisy line fault initially, so Plusnet pass the buck as soon as that is mentioned and I have to report a noisy line with BT. Plusnet is part of BT. My connection was then fine for a week until it started happening again any which point the Plusnet support contacted me again as they had been monitoring the fault and have booked me an OR engineer visit again, this time for next Wednesday but I could have had it within two days if I had been available. How to contact Plusnet broadband support and customer service Plusnet broadband customer service telephone number Plusnet customer support is a UK-based call centre. Opening hours for customer service are between 9.00 am - 6.00 pm every day. 14 days after I highlighted the original issue and still no fibre - still struggling along on a weak ADSL line.