- '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' [com.google.UpdateEngine.CommonErrorDomain:602]) KSPersistentTicketStore could not store ticket. Like I said, Google Chrome seems to be stuck, as it gives me the option to Force Quit when I right click on its icon on the dock. Then I looked in the tray and tried to shut down the small Google icon there and it asked me if I wanted Google to run in the background. 2009 Mac Pro running Macos 10.6.3 and Chrome 5.0.375.55. [com.google.UpdateEngine.CommonErrorDomain:602 - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' - 'KSLockFile.m:431'] (The operation couldn’t be completed. Google Chrome supports tabbed browsing, meaning you can have several different web pages open at once in a single window. There are 3 instances, and as soon as I end the last one, 3 more pop up instantaneously. ship without testing. I just did it as you saw v52 --> v53, and error persists. In light of this, there is a relatively easy way to solve either. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore' [com.google.UpdateEngine.CoreErrorDomain:1051]), Oct 7, 2016 10:23 AM in response to Lanny, KSLockFile unable to open() lock file. I’ve tried the plugin and extension solutions mentioned above, but of course I can’t try the user data solution since I cannot shutdown chrome.exe. I’m using Chrome on Windows 8. If you have better solutions to solve this issue, please do not hesitate to share it with us. In response to Paulo Nascimento. If you're unable to quit Chrome the normal way, you may need to force it to quit: On your keyboard, press the Control, Alt, and Delete keys at the same time. PROCEED WITH CAUTION. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. KSLockFile unable to open() lock file. Select More details. If it is this vulnerable to corrupting of it’s installation, it can’t be considered for serious business and scientific uses. There may be a task running which is launching Chrome at regular intervals to keep the malware running. Same here. Out of curiosity, in your case, which one of the files fixed the problem? Question: Q: Google Chrome locks up and won't force quit. Google Chrome Won't Quit That's why you're often prompted to restart after updating software. Open your browser, and visit the website you had problems with at the start. First I would create a backup of the User Data folder before beginning just in case, and afterwards I’d begin renaming suspect files one by one until you find the culprit. Thanks for the insight. Unfortunately downloading the current version of Chrome will not solve the issue: KSLockFile unable to open() lock file. Much of it is advanced material. Click the black apple top left and choose 'force quit'. Normally Google Chrome is very good at allowing you to close misbehaving tabs. This is still UNIX world right ? I cannot end chrome.exe from the task manager. Try and save force quitting as a last resort! Voila, no problems. Manny on December 1, 2015 at 2:47 pm said: And I had a very odd problem where whenever I disabled a plugin, it would not stay disabled when I restarted chrome. I want to use Chrome but it's just acting wonky. In Programs and Features, scroll down to find the Google Chrome entry in the application list. On iPhone: Locate the Google Chrome app. I have the same problem with Windows 7 – I did not try any of the above suggestions. To see if Chrome's open and force quit, follow the steps below for your operating system. Press ⌘ + Option + Esc. I am currently on Windows 10 Build 10130 and this issue never happened to me on the other builds. SOLUTION: Google Chrome process will not close; Chrome will not re-open. Many thanks. Step 3: Under System, uncheck the box next to “Continue running background apps when Google Chrome is closed”. Version 52.0.2743.82 (64-bit) ... Force quitting an app won't necessarily remove everything from RAM. Click Task manager . Check the preferences files (sometimes they go bananas); Oct 7, 2016 10:41 AM in response to Paulo Nascimento Voila, no problems. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' [com.google.UpdateEngine.CommonErrorDomain:502]) KSOmahaServer cannot save the updated ticket: ' serverType=Omaha url=, User profile for user: Clearing Cached images & files is probably not necessary. Open up a folder browser window (a Windows Explorer window) on your PC and navigate to the folder %LOCALAPPDATA%\Google\Chrome Inside this folder, you will find a subfolder called User Data. Quitting the application still leaves it running and cannot shutdown Macos while chrome is running. Make sure the page loads properly, and try … Do you see Google Chrome there in the list; If you do, select it and then click Force Quit, and try re-opening Chrome. I also had an odd problem with a message being displayed that said “google chrome did not shut down correctly” every single time I started chrome and an option to restore my previous tabs. Ive tried normal force quit, Command option escape, and I've tried terminal commands killall "Google Chrome" killall 'Google Chrome' (those were my best guess and all I know) I can't even delete or uninstall Chrome and I can't find anymore solutions on google. Oct 7, 2016 10:48 AM in response to Paulo Nascimento Click it, then click End process. ... You can right-click Google Chrome, and select End task to force quit Chrome … The easiest way to force quit hanged apps including menu bar apps, for me, is via Activity Monitor. If anyone knows a good resource to read about all that I’d be interested. That's why there is a developers program. ? Keep in mind it may be different in your case depending on the cause, but it appears that this problem is always a product of one of two conditions: For sake of justification, in the case of my customers’ machines, the first one was caused by a problematic QuickTime plugin (disabling it fixed the problem), and the second one was a corrupt Cookies store–one which could not be cleared using the Clear Browsing Data dialog. Looks like it would make sense to reinstall Chrome, as it may not have updated when you updated to Sierra. Then, type “appwiz.cpl” and hit Enter to open Program and Features. You agree that use of the advice on this blog is entirely at your own risk and that this website is provided on an "as is" or "as available" basis, without any warranties of any kind. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' [com.google.UpdateEngine.CommonErrorDomain:602]) KSPersistentTicketStore could not store ticket. Q: More Less. I've tried closing it. dialabrain, Oct 7, 2016 11:05 AM in response to Paulo Nascimento, User profile for user: Search the world's information, including webpages, images, videos and more. In order to make Chrome load fast as well as solve the inability to reopen Chrome due to non shutdown of Chrome processes, all I found necessary was to open open the tool menu & go to > history > Clear browsing data > select: And clear them. On your computer, close all Chrome windows and tabs. If you’re simply using a roaming Google Chrome profile (such as one where you sign in while opening the browser) to retain your settings, it’s as easy as signing in again to repopulate your stuff. However, when I do this, nothing happens. Edit: Chrome is not open and will not open, "app not responding" The new profile doesn’t have any of your previous data in it (as you probably noticed). Looks like no one’s replied in a while. Most people know Chrome has a built in Task Manager which can be opened from the hamburger button at the top right (More Tools>Task Manager) or with the Shift+Esc shortcut. To avoid Chrome from running in background completely, follow the below steps – Step 1: Go to Settings in Google Chrome. Select any entries named Google Chrome or chrome.exe, then select End task. Open the Control Panel: Windows 7 & Vista: Click the Start menu Control Panel. Because Google has many numerous updates between what you had and what was current. It went back to being enabled. ended or ceased maybe, if problem has stopped. It's up to 3rd party software developers to keep up with OS X development changes. Very easy to follow guide. https://www.google.com/chrome/browser/thankyou.html?platform=mac, This site contains user submitted content, comments and opinions and is for informational purposes only. Chrome might already be running in the background on your computer. Restarting may be necessary to get all of the old parts flushed out of the system. I wish I knew more about what all those files are in that User Data folder. I have same hardware but with MacOS Sierra. Anyone have any ideas? … Anyone have any ideas? Note that a new User Data folder has now been created which is blank. I cannot end chrome.exe from the task manager. Download now. Oct 7, 2016 10:43 AM in response to Lanny In response to Lanny. This program won’t install to your computer, it is a flash scanner to find suspicious programs and to reset Google Chrome Settings. How to Force-Quit Running Programs on Non-Windows Machines . When something is amiss on your Chromebook and you need to force quit an app, hit Shift-Escape. In my case, it was a plugin called Widevine Content Decryption module that was causing this issue. Less, User profile for user: I am also facing same issue with Windows 7, none of above solutions worked. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' [com.google.UpdateEngine.CommonErrorDomain:502]) KSOmahaServer cannot save the updated ticket: ' serverType=Omaha url=, creationDate=2012-05-18 22:28:01 tagPath=/Applications/Google Chrome.app/Contents/Info.plist tagKey=KSChannelID brandPath=/Library/Google/Google Chrome Brand.plist brandKey=KSBrandID versionPath=/Applications/Google Chrome.app/Contents/Info.plist versionKey=KSVersion cohort=1:1y5: cohortName=Stable >' (productID: com.google.Chrome) [com.google.UpdateEngine.CoreErrorDomain:602 - ', '] (KSPersistentTicketStore could not store ticket. ---Kill Chrome from Task Manager If Chrome won’t open, maybe its process is running the background, but you do not see the browser windows. ; Double-click Google Chrome. Conclusion Weirdly, this also fixed my plugin problem too. My google chrome has been frozen for a week now, and i have tried to force quit it but it just won't. safari works so i know its not an internet issue. I was searching for a solution on why I had several processes running after I closed Chrome. 2-Restart your Mac. I click the force quit button and it doesnt quit it at all. For some reason, when I opened up Google Chrome, it crashed and showed my desktop. I tried opening it but nothing responded. Force quitting an app won't necessarily remove everything from RAM. A few ways you can open the Task Manager is by using the key combinations Ctrl + Shift + Esc, pressing the Windows and X keys and … [com.google.UpdateEngine.CommonErrorDomain:602 - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' - 'KSLockFile.m:431'] (The operation couldn’t be completed. In Programs and Features, scroll down to find the Google Chrome entry in the application list. Google Chrome supports tabbed browsing, meaning you can have several different web pages open at once in a single window. Try and save force quitting as a last resort! Few times Google Chrome won’t open or load because of the corrupted settings file. Heck no!! What can i do? Triple-S Computers Blog – Louisville, KY computer repair specialist, If this doesn’t work, reenable all plugins, then navigate next to, Open up a folder browser window (a Windows Explorer window) on your PC and navigate to the folder, Inside this folder, you will find a subfolder called. That's how, for example, App Store works. 3.Open Chrome again and close it. That’s the whole “multi process” thing that Chrome brought to the WebKit party and was part of the reason for the Blink break-up. But, it also requires that 3rd party software users to update their software as needed, clearly something you haven't done. Windows 8: Point to the top right of your screen. It's certainly not a problem exclusive to Windows machines. 04/26 Update below. Click Settings Control Panel. Just wanted to take a min to post and say thanks. ; To delete your profile information, like bookmarks and history, check "Also delete your browsing data." Press Windows key + R to open up a Run command. None of the ones on the list recreated the problem, so I guess the problem was elsewhere. In response to Lanny. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' [com.google.UpdateEngine.CommonErrorDomain:602]) KSPersistentTicketStore could not store ticket. In response to Lanny, Lanny, I appreciate your efforts and comments but that thing of force quitting and reboots it's not logical (except if one works with an OS that starts with a 'W' :-) ). Then, type “appwiz.cpl” and hit Enter to open Program and Features. Under 'Processes', look for 'Google Chrome' or 'chrome.exe'. A more simple, secure, and faster web browser than ever, with Google’s smarts built-in. In response to Paulo Nascimento, What makes you say "clearly something you haven't done.". Chrome opened (despite not being in my login list, and despite me specifying NOT to open the windows that were previously open) You can do this by opening the Task Manager. If none of the above tips helps in fixing Chrome won’t open error, then you can try to uninstall Chrome and reinstall Chrome again in your Windows 10 computer. When something is amiss on your Chromebook and you need to force quit an app, hit Shift-Escape. I'm running OS X 10.5.8 Google Chrome routinely locks up when browsing Facebook sites. (productID: com.google.Chrome) [com.google.UpdateEngine.CoreErrorDomain:1051 - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore'] (KSKeyedPersistentStore lock file error. Disabling plugins didn’t work so I had to move on to the starting a new user data folder method and copying the settings back one by one. It's certainly not a problem exclusive to Windows machines. Or was it an extension by chance? Clear Chrome Saved Data. In response to Paulo Nascimento. It’s an annoying one. [com.google.UpdateEngine.CommonErrorDomain:602 - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' - 'KSLockFile.m:431'] (The operation couldn’t be completed. Google is always improving Chrome and it recently issued a brilliant (if long overdue) upgrade.Unfortunately, now Google … Software programs and apps sometimes stop responding and won't close on Apple, Linux, and other operating systems and devices, too. The command we're going to use has the power to delete anything permanently. Then, right-click on Google Chrome and choose Uninstall. I opened up Task Manager/Details and there are two chrome.exe programs running. Google Chrome won’t open or launch in Windows 10? When it happens to me I simply run Cleanup, which stops when it advises me Chrome is still open, do you want me to shut it down and then when it will not shut down Cleanup asks me can a do a forced shutdown and with the greatest of satisfaction I say yes. There are 3 instances, and as soon as I end the last one, 3 more pop up instantaneously. Google chrome won't reopen either. The much easier and less drastic measure is to close the tab. I have also tried to remove chrome entries in the registry without any luck. In my case, it was Cookies, which you’ll notice I didn’t even list above because I bet that’s what your problem is too. This keyboard shortcut calls up Chrome's Task Manager. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore' [com.google.UpdateEngine.CoreErrorDomain:1051]), Oct 7, 2016 11:05 AM in response to Paulo Nascimento I can't even turn off my computer because I need to quit all apps to do so, and I can't quit googlechrome. Quit Chrome Forcefully. - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' [com.google.UpdateEngine.CommonErrorDomain:502]) KSOmahaServer cannot save the updated ticket: ' serverType=Omaha url=https://tools.google.com/service/update2 creationDate=2012-05-18 22:28:01 tagPath=/Applications/Google Chrome.app/Contents/Info.plist tagKey=KSChannelID brandPath=/Library/Google/Google Chrome Brand.plist brandKey=KSBrandID versionPath=/Applications/Google Chrome.app/Contents/Info.plist versionKey=KSVersion cohort=1:1y5: cohortName=Stable >' (productID: com.google.Chrome) [com.google.UpdateEngine.CoreErrorDomain:602 - 'https://tools.google.com/service/update2'] (KSPersistentTicketStore could not store ticket. Press Ctrl + Alt + Delete. Google has many special features to help you find exactly what you're looking for. In my case it was the Hangouts extension that kept the processes running. [com.google.UpdateEngine.CommonErrorDomain:502 - '/Library/Google/GoogleSoftwareUpdate/TicketStore/Keystone.ticketstore.lock' - 'KSKeyedPersistentStore.m:329'] (KSLockFile unable to open() lock file. A frustrating issue that I have encountered on multiple recent customers’ PCs is an inability to completely close all Google Chrome processes–and, even more frustratingly, a consequent inability to reopen Chrome once it has been closed on the machine. There are some users of google chrome who reported that when they exit google chrome by clicking the red cross button at the right top of the browser, as these google chrome users noticed chrome.exe running when they open task manager in windows. If Google Chrome won't open on your PC or Mac, it can usually be fixed using several troubleshooting methods. Question: Q: Google Chrome Won't Quit. To start the conversation again, simply ask a new question. Oct 7, 2016 10:53 AM in response to Paulo Nascimento My Google Chrome browser is not responding. Looks like it would make sense to reinstall Chrome, as it may not have updated when you updated to Sierra. I also cannot uninstall Google Chrome because it's not responding to that. Check the step-by-step guide to fix Chrome not opening issue in Windows 10. Select Task Manager. Here is the process by which I propose you approach the solution in your particular case: If this still doesn’t work, now that you’ve ruled out any plugin/extension issues, you’ll need to employ this final phase of the fix, which involves locating corrupt User Data and fixing it. This happens regardless of whether the Continue running background apps when Google Chrome is closed checkbox is checked in Settings. All postings and use of the content on this site are subject to the. Thanks again! Now Chrome shuts down properly and disk usage is back down to a manageable level. And yes, I trashed old version. Paulo Nascimento, KSLockFile unable to open() lock file. Stuart423, Oct 7, 2016 10:04 AM in response to Paulo Nascimento, Oct 7, 2016 10:15 AM in response to Paulo Nascimento, Oct 7, 2016 10:25 AM in response to Stuart423, Oct 7, 2016 10:29 AM in response to Paulo Nascimento, Oct 7, 2016 10:27 AM in response to Paulo Nascimento, Oct 7, 2016 10:35 AM in response to Lanny, Oct 7, 2016 10:41 AM in response to Paulo Nascimento, Oct 7, 2016 10:43 AM in response to Lanny, Oct 7, 2016 10:48 AM in response to Paulo Nascimento, Oct 7, 2016 10:53 AM in response to Paulo Nascimento, Oct 7, 2016 11:02 AM in response to Lanny, Oct 7, 2016 11:04 AM in response to Paulo Nascimento, Oct 7, 2016 11:05 AM in response to Lanny. Google Chrome won’t open or launch in Windows 10? Select the menu at the top. That’s all! Open Google Chrome. If you're unable to quit Chrome the normal way, you may need to force it to quit: On your keyboard, press the Control, Alt, and Delete keys at the same time. Your email address will not be published. I have an “identical ” laptop on which this problem never arose – also a Toshiba and an old Dell running Vista. If it’s still working tomorrow I intend to donate! Chrome seems to be running a lot smoother now. It's white with a yellow, green, red, and blue sphere on it. Clean up tool will scan for the conflicting program, if it does find any such program then it is recommended to uninstall those programs. Oct 7, 2016 11:04 AM in response to Paulo Nascimento You may want to try restarting your Mac too. This happens regardless of whether the Continue running background apps when Google Chrome is closed checkbox is checked in Settings. any of those app – the developers are MORONS Press Windows key + R to open up a Run command. In my case, it was the “History” file that was corrupt, and this was causing two problems: the Google Chrome processes kept on running even after I closed Chrome, and disk usage always reached 100% whenever I used Chrome. Step 2: Scroll to the bottom of the screen and click Show advanced settings. Thank goodness this is solved! very simple but be aware the it can take a long time to complete making one think that something is locked up – be patient! only way to log off computer is power it off. Then I realized that disabling all plugins wasn’t fixing my ‘process hanging around in the taskbar keeping chrome from opening problem’ and moved on to your starting a new user data folder method, which worked. How to Force-Quit Running Programs on Non-Windows Machines . Click the black apple top left and choose 'force quit'. Open Chrome again and close it. My google chrome search engine won't quit. Close Chrome (if it isn’t already) and copy over the following user data files within this folder one at a time, opening and closing Chrome in-between each time to check for a hanging chrome.exe process after the file is copied: If you copy a file and the behavior reappears, that’s obviously your culprit. You can close individual tabs and window, exit the entire program, and if necessary, force quit a process.