So rest assured, you're not wasting any precious data. Please help. It is now a valuable resource for people who want to make the most of their mobile devices, from customizing the look and feel to adding new functionality. More Less. 5 Tap Mobile data. Everyone's tags (1): … I can make and receive phone calls, text, and send and receive multimedia messages but absolutely no internet connection. 6 Tap the switch next to Allow background data usage. Manually Change the Network Mode. They keep giving me the run around... SAMSUNG A42 5G - SCREEN PROBLEM NO PARTS AVAILABLE IN SERVICE CENTRE. By that I mean using all of the … The Verizon representitive who was on the same call confirmed that this was not a problem caused by Verizon. While on a call, my mobile data doesn't work. It's a real pain not being able to call and change navigation. I'm confused. When I had a galaxy s9+ it worked just fine. I had bought an Avail 2 Go Phone recently, with it's own monthly plan (talk and data). Turning data roaming on or off 1 Swipe up on the home screen to access your apps. The carrier’s calling it Calling PLUS, but it simply allows users of the Samsung Galaxy S8, Galaxy S8+, Galaxy J7 Perx and LG Stylo 3 the ability use data while on the cellular or a Wi-Fi network. and choosing the ISP & resetting did it start working. A single radio better supports the new Sprint LTE Plus network, and preserves device battery life. While on that call, tap Add call to call the second phone number. Hello, thanks for the reply. 5 VOILA! 02-02-2019 06:15 PM. Email this article to your friend. Did anyone find the Answer!!! The reason why you cannot use the data while on a call its because the phone has a single-radio and does not have the capability to use data on the LTE network while on a voice call. Solved! The lack of an SD card slot is made up by having 128GB of base storage, and an infinite cloud HQ image storage (Which I also have on my S7), and the lack of NFC can … Call the first phone number as usual. I have another different Network sim card in sim two and if I assign that as default to data for sim 2 and I make a call then data … S9 Connected To Wi-Fi But Can’t Go Online. Which Android device did you have prior? While on a call, my mobile data doesn't work. Try getting GreenPower free. Contact your service provider for more details. ** Labels: Labels: ... whether I'm using data I might as well shut-off data while driving as every email or navigation app is going to request data while on a call. I don't remember what VZW calls it. Jathony1210. Even though this feature is not available, you can still Talk and Surf the web while on Wi-Fi. While roaming in a remote area, unable to get mobile data, i.e. This can be done through your quick settings and your settings. 4. If you cannot connect to the Internet using your mobile, try these troubleshooting tips: Account Troubleshooting For prepaid, check if your balance is at least Php5.00 (to allow for regular mobile data rate of P5 for 15 minutes if not registered to a mobile data … So I will give you the best and simple trick Iam using right now to solve this issue. Some phones might not … I am having a problem with my S10 Dual sim phone. Is there any way I can fix this? 08:23 PM. Apparently you can't turn on or off the data while you're on a call. It's a real pain not being able to call and - 474515 I cannot use WhasApp calls while on Mobile Data. Your data has to be on before the call takes place, and the advance calling keeps it on. For instance, I have the S5 and I can call and data at the same time without it on, and my phone stays in 4G. Samsung S10 does have 5G but the present situation all over the world is, we don’t have 5G service providers in all the corners of the world. Is there … Ever since upgrading my phone from a Note 3 to a Note 5 I … Hi there! I have data while on 4G only but I NEVER lose the call. But the catch is that my mobile data is not working. Is anyone else having the following issues: • Can't use  apps and/or internet while on phone call, • no access to features like HD and Video calling for Verizon. By Bill Hughes . Go to Billing Cycle And Data Warning. I just received my s6. Here is how I fixed it. From Settings, search for and select Data saver. - edited Here you will have … Spooky but not a major issue. Also, be sure to make a test call to see if there are any problems. Any fix? Problem: My J3 on T-Mobile is getting quite annoying, as when I want to do anything at all using my mobile data, it will not connect no matter what, the wifi connection works flawlessly though. Why? If not Samsung you need to FIX! I think the option to keep data on while on call is available on it. You can swap … Losing Data connection while on a phone call because you are using 2G Networks. 92% Upvoted. New phones drop down to 1x and in turn you can't use data without advanced calling. Data saver prevents some apps from sending or receiving data in the background. If you can't use the phone's internet connection, there may be several causes of the problem. While using 3g data and call … For instance, I have the S5 and I can call and data at the same time without it on, and my phone stays in 4G. Once this is done, you no longer need support. This thread is archived. I tried everything to resolve and after a week now, I tried resetting the Network options and it worked. This matter is because most of the new devices have a single radio it better supports the Sprint 4G LTE Plus network, … Both my wife's and my note 9 are doing the same thing. If you can't make a call, you need to solve this problem first. anyone doing pie update STOP! You can surf the web while being on a call only if you're connected to Wi-Fi. You can even do video calls. Apparently you can't turn on or off the data while you're on a call. How do I know if I have … Go to Solution. My new Galaxy S8 will not allow me to use data (search the internet or use apps) while talking on the phone. Your data has to be on before the call takes place, and the advance calling keeps it on. in 3G,voice call and data network work together. The 4G radio is also separate on the Samsung. Enable it. Current Phone ~ Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+ Samsung One Ui 2.5/ Android 10. My phone had all the settings as mentioned until step 5 already, when it still couldn't use Mobile Data on calls. Note: When the second call is established, the first call will be put on hold automatically. When I'm on a call sometimes a friend will send me pictures or I want to be on Facebook at the same time. I have the o2 network in sim one that's set as the default to use calls , texts and data. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. OP3T seems not to be Dual ACTIVE phone (some on the market are). I cannot connect to internet through a browser, none of the apps have connection. first Page 1 of 2 Page 1/2 last Page 1/2 Loading page content. You will see a new feature called "VoLTE". Re: I can't access mobile data while … Can't use data If you haven't done so already, turn your device … OP3T can have one active SIM at the same time. You may use voice and data while connected to a WiFi. Dan Sprint Social Care Team Samsung Galaxy; Access Apps While on a Call on the Samsung Galaxy 6; Access Apps While on a Call on the Samsung Galaxy 6. I keep data on during calls on my S7 Edge with nonissues. Sprint subscribers can user data while they’re making calls on LTE and Wi-Fi to look up maps and cloud drive files in their busy, bus lives… finally. • 3. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. - SAMSUNG YOU MUST READ THIS. As soon as I enable Data Saver On, it will stop working again. If you can't make a call, you need to solve this problem first. Re: Can't access data and apps while receiving or making a call on new unlocke.. Im having the same issues with Samsung Galaxy 20+ 5G phone. 08:23 PM The Samsung representatives were absolutely no help. New phones drop down to 1x and in turn you can't use data … I've been on the phone with Verizon and Samsung and I am trying to avoid sending my phone in. Enable Mobile Data. Yes, you can use your smartphone while charging. Samsung J3 Emerge **VCC is a separate function from CallingPLUS but accomplishes some of the same goals. I am having the same issue wrote: I am having the same issues on my unlocked s10 with Verizon. Problem: Sorry no new aps installed. S8+ Screen Is Black But Calls Can Be Made Problem: I am having an issue with my Samsung Galaxy S8 plus phone’s screen as the display remains black. I could call and access mobile data on my s4. Depending upon which network you are using for data and call, data may get off for calling period. I … 4 Tap the app that you want to restrict. Set APN Protocol to iPv4/IPv6 This option doesn’t … I don't know if the steps before 5 is even necessary, but I can say it definitely works this way. It's important to find out if you can make a call. Radio Hardware for 3G is different. Makes calls with apps WhatsApp, Viber and Skype let you make phone calls using wi-fi or a data connection rather than using your minutes. It's important to find out if you can make a call. The most retarded thing I've seen … Depending upon which network you are using for data and call, data may get off for calling period.